Privacy policy

This privacy policy sets out how THG uses and protects any information you send us when you use this website which is accessible via the URL.

It may be changed or supplemented at any time by THG, in particular for the purpose of ensuring compliance with any legislative, regulatory, case-law or technological development. In such a case, the date that it is updated will be identified at the top of this policy. These changes commit the User as soon as they are put online. THG therefore asks the User to regularly read this privacy policy to note any changes to it.


You can navigate on the website without disclosing any personal information relating to yourself. However, in this case, you may not be able to benefit from certain information or services.

You will be asked for some personal data if you complete a form on the website (last name, first name, email address, phone number, etc., hereinafter your “Personal Data”). By providing this information, you expressly agree that it may be processed by THG, for the purposes indicated in point 1.2. below as well as, where appropriate, for the purposes recalled at the end of each form.

In no case do we collect or process personal data of a sensitive nature, showing, directly or otherwise, your racial or ethnic origins, your political, philosophical or religious opinions, your trade union membership, your health, or your sexual life.

In accordance with Regulation (EU) 2016/679 of 27 April 2016, applicable from 25 May 2018 in all countries of the European Union, the so-called European Data Protection Regulation (hereinafter referred to using the initials “GDPR”), and the amended Data Protection Act of 6 January 1978, THG informs you of the following points:

1.1. The identity of the controller

The controller is the company THG, whose registered office is at 35 rue Tournière, 80 130 – Béthencourt-sur-Mer

Phone: +33 (0)3 22 60 20 80

1.2. Purpose of the processing

THG may process your Personal Data for the following purpose or purposes:

  • The provision of the information or services you have requested (in particular via the Website’s contact form);
  • Improving the Website, our products, and our services (in particular through the use of cookies);
  • Contact to offer you services and offers in line with your areas of interest;
  • Sharing information on social networks.

The purpose of the required fields of the contact form is to process your request efficiently, taking into account your location and your professional category. The non-required fields are made available to facilitate your information request.

1.3. Recipients

Only THG is the recipient of your Personal Data. These, whether in an individual or aggregated form, are never sent to a third party, except any subcontractors whose service THG may use and THG’s commercial subsidiaries for certain geographical areas. Neither THG nor any of its subcontractors will market personal data of the visitors and users of the Website.

1.4. Retention period

Personal Data are kept by THG only for the time needed for the purpose of their collection.

1.5. Data Protection Rights and Freedoms

You have the following rights regarding your Personal Data that you may exercise by writing to us by postal mail to the address THG – Service Marketing – 35 rue 80130 Tournière Béthencourt Sur Mer, or by email to the address [email protected]

1.5.1. Right of access and communication of data

You may access the Personal Data concerning you. To do so, you need to ask us for a copy of all the personal data that we have about you.

Note that THG will, where appropriate, be able to refuse clearly unreasonable requests (due to their number or their repetitive or systematic nature).

1.5.2. Right of correction of the data

You may request the correction, updating, blocking or deletion of data concerning you that prove to be inaccurate, incorrect, incomplete or obsolete.

1.5.3. Right of opposition

You may oppose the use of your Personal Data and ask for them to be deleted.

1.6. Response times

THG undertakes to respond to your requests for access, correction or opposition or any other additional request for information within a reasonable time, which may not be longer than one month from the receipt date of your request.

1.7. Transfer to a third country of the European Union

Certain THG subsidiaries are located outside the European Union.

THG may transfer or share data concerning you with the subsidiary that you depend on geographically in order to provide you with the best response to your situation.

THG has ensured that its subsidiaries and service providers have established adequate safeguards and compliance with strict conditions with respect to privacy, use, and protection of data.


When you first connect to the THG website, a banner informs you that information about your navigation may be recorded in cookie files. Information about cookies on our Website is given below including their purpose and the methods for configuring cookies.

2.1. General information about the cookies present on the Website

THG, in its capacity as the publisher of the Website, uses cookies. Cookies are small text files used to recognise your computer, tablet or mobile for the purpose of personalising the services that we offer you.

The information collected through cookies cannot be used to identify you by name. It is exclusively used for our own needs and is never passed on to third parties, except with your prior consent or when the disclosure of this information is required by the law, following an order by a court or any administrative or judicial authority empowered to become aware of it.

The information collected allows us to compile statistics about the number of visitors or more generally the use of our website and to send you content that matches your areas of interest.

The retention period of any of the information collected using cookies does not exceed a year.

2.2. Configuring your preferences about cookies

2.2.1. Accepting or rejecting cookies being placed on your device at any time

When you first connect to the Website, a banner briefly presenting information about placing cookies on your device and similar technologies is displayed at the bottom of your screen. This banner warns you that by continuing to navigate on the website (by loading a new page or by clicking on various elements of the website for example), you accept that cookies can be placed on your device. Only by accepting cookies will the banner be removed from your display.

Cookies not requiring consent

In accordance with the recommendations of the CNIL, the French data protection authority, certain cookies do not require your prior consent when they are strictly necessary for the operation of the Website or when their exclusive purpose is to enable or facilitate communication electronically. These in particular are session ID, authentication and load balancing session cookies as well as cookies for personalising your interface. These cookies are fully subject to this policy since they are issued and managed by THG.

Cookies requiring your prior consent

This consent concerns cookies issued by third parties and which are described as “persistent” since they remain on your device until they are deleted or until their expiry date. Since such cookies are issued by third parties, using and placing them on devices are covered by their own privacy policies. This family of cookies includes audience measurement cookies, advertising cookies (which THG does not use), as well as social network sharing cookies.

The audience measurement cookies record statistics regarding visits and the use of various elements of the website (such as content/pages that you have visited). These data contribute to improving the Website interface. The audience measurement tool used on the Website is:

Social network sharing cookies are issued and managed by the publisher of the social network in question. Seven types of social network sharing cookies are used on the Website:

2.2.2. Cookie configuration tools

Most Internet browsers are configured by default to enable cookies to be placed on your device. You can change these standard settings so that all cookies are systematically rejected or for certain cookies to be accepted or rejected depending on their issuer.

CAUTION: Refusing to allow cookies to be placed on your device may affect your user experience as well as your access to certain services or features of the Website. As the case may be, THG disclaims any responsibility regarding the consequences related to the deterioration of your navigation conditions. These consequences may not constitute damage and you may not claim any compensation due to this situation.

Your browser also allows you to delete existing cookies on your device or to inform you when new cookies may be placed on your device. These settings have no effect on your navigation but make you lose all the benefit provided by the cookie.

We use cookies to improve your experience on our site and to show you relevant advertising. To find out more, read our updated privacy policy. More information.